top of page

Secured.

Your security is our top priority. We implement the latest security protocols to ensure your data is protected and your privacy is maintained.

pexels-brett-sayles-2881229.png

Learn more

Checkmark.png

Strong, End-To-End Encryption

Checkmark.png

Servers exclusively within Canada

Checkmark.png

Secure Firewalls

FAQ

1. What counts as a document?

Any file that generates one or more facts in the chronology is counted as a single document. 
This includes:
- Email threads (regardless of length, so an email thread with 20 individual emails and an email thread with 5 individual emails would both count as 1 document);
- PDFs parsed out as individual documents as part of a bookmarked “compilation PDF”.
- Any PDF email attachments;
- Any emails attached to other emails (up to 20 levels of embeddedness)

2. Does Goodfact process PDFs?

Yes! 
1. Goodfact will process most “direct-saved” PDF email threads by parsing them into individual emails and displaying their text in an interactive summary. 
2. Goodfact will use OCR to process most PDFs, and will place them into the chronology according to either the first date that appears on the face of the document or, if there is no date, according to the date the document was created. 
3. Goodfact will parse bookmarked PDFs and process each individual document (see #2).

3. Where do you store your data?

All of our data is stored in Canada. 
We are able to open servers in other jurisdictions. Just ask us if you’re interested in learning more.

4. How can I get my documents into Goodfact?

The documents can be uploaded as individual files, as PSTs, MBox Folders, Zip folders, or Load Files.
 

More questions?

bottom of page