Let's say Johnny, who has been with the firm for 3 years and currently has carriage over 60 files, has just announced he's resigning.
Consider how many emails those assuming carriage of Johnny's files will have to review.It could easily be years of correspondence between Johnny and opposing counsel, the courts, internal colleagues.
Enter Goodfact. The new associate just has to dump Johnny's emails for any particular matter into Goodfact and voila - there's the history of the file in a few seconds.
No need to bother Johnny!